Forum Title: Window leaking?
Hello. I just had Wasco install a new bay window at my home. It's on the North side of the home. Does it look like cold air is leaking in at the corners? And do you think the trim should be replaced around the glass? It's cardinal lowE 180 glass. Thanks for your input
Category: Windows & Doors Post By: CRAIG MORALES (Waterbury, CT), 01/02/2019

Do you mean an interior or exterior door? Normally interior is above the finished floor. Or installed on sub-floor, then jambs are undercut based on flooring installed. Exterior is on the sub-floor raised as necessary to allow clearance if required. At least that's the way I've always seen them.

- GEORGIA WOLFE (Folsom, CA), 03/01/2019

Since you say it was just installed, I would be calling the company. If the condensate is inside the glass, the glass was not properly sealed at the factory. If the condensate is outside the glass, the window was not installed and sealed properly by the installer. Either way, have them come back and check it out.

- LORETTA BECK (Hesperia, CA), 03/02/2019

Thanks for the feedback. Just a heads up, they just replaced the glass,but the condensation is not forming in the glass, but in the inside living space, except for the lower corners where you can see in the pictures. I know condensation is normal in the living space, especially when it's very cold outside, my issue are the corners where there is no condensation. This is where I think air from the outside is leaking in. None of my other windows leak like this, which is what lead me to think I had a problem with cold air leaking past the glass into my living space. What could they do to fix this? Thanks again Adam

- LORRAINE DAY (Des Plaines, IL), 03/05/2019

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